REOLINK RLC-843A - 4K PoE Security Camera with Spotlights, 5X Optical Zoom, Outdoor Camera with Color Night Vision, Two-Way Talk, Human/Vehicle/Animal Detection, IK10 Vandalproof, No PT Supported

I’ve been using this Reolink dome camera for a few weeks now and I’m very impressed with its performance. The image quality is sharp both day and night, and the motion detection works exactly as expected. Installation was simple, and the app makes it easy to monitor everything remotely. The build feels solid and professional. I use it outdoors and it handles weather just fine. Definitely worth the price — I feel much safer having this in place.

Unfortunately, the camera is not recognized by the recorder, which was updated to the latest firmwareUpdateWe received a good service to adress the issue

The camera would not work right out of the box. I travel for work, so I did not install it until today 10/19/2024 and my return window closed October 1st. I have had a Reolink system for three years and every year one camera just stops working. The camera I was replacing was working, but the IR at night failed. I purchased this camera to replace it.I will attempt to reach out to customer service and try and get a replacement, if not, I am finished with Reolink!

I have had a chance to install these particular cameras yet but the other REO LINK cameras worked wonderfully.

I installed 6 of these, along with other models in the mix about 12 to 14 months ago as part of a 16 channel Reolink system. So far, I've lost half of them (this model only) to rain. Not sure how it's getting in, but they obviously don't like it! Mine are mounted on the soffits of the house, so they probably only see a lot of water when it's wind-driven. As a side note, the audio for this model is garbled compared to the other reolink cameras that I have and the dome has to be kept really clean if you want good night vision. Definitely not my favorite offering from the manufacturer.

There was a glare/reflection or what ever that is in the picture above during night time that made it useless at night. Even after light initial cleaning. Daytime viewing is very good. Wide angle is very good. Night time motion detection is a little disappointing. Light comes on when motion is with in 10-15 feet of camera, but then turns off and goes back to infared mode after about 20 seconds. Not sure yet if this can be adjusted. Push notifications can be inconsistent at times.UPDATED 9/9/24I cleaned the inside and outside of the dome cover again this time using a bit of soap and water. Wiped thoroughly with lint free cloth and the glare is pretty much gone. Hopefully this will make notifications be more consistent as well. Adding a star.UPDATED 9/17Camera performance is much better. Notifications at night seem consistent. Also to this point have not had to clean or wipe camera again so what was causing glare must have came from the factory or initial set up, so at least it was easily fixable. Zoom capability works well for a very specific area like car or doorway. It’s been less than a month, but at this point I would buy again. Will wait a bit on performance though before adding another star.Update: 9/232-way talk clarity is excellent, much better than other cameras I have had. 5 star in this category. Probably due to large size of camera and positioning of speaker.Only negative’s are inconsistency in motion alerts and only trigger when person is with in 15 feet of direct view of camera. Was hoping for wider detection alerts. At that range by the time you get an alert a door could be kicked in.Once the dome is cleaned well it was not a problem again for me. Adding another star for overall performance relative to price.

I bought two of these and was pleased with the product. After about two months I noticed one of them lost it's night capability. I checked all settings and confirmed the firmware was up-to-date. I started an online chat and ran through a couple of trouble shooting steps as requested, even though I was confident it was not a setting. I then asked if I could request a warranty replacement. They told me I would receive an email with further assistance. Within 24 hours I did receive an email telling me they would replace the item and they asked if I would send it back. I agreed and requested additional information on their warranty process. Coincidentally, that same day my home automation system notified me there was an update available. Although the camera itself was not identifying an available update, one did exist. I was release two days earlier. After resetting the camera and updating the firmware the problem was solve, no warranty required. I was pleased with the process for warrant, but didn't need it, were they provide you a prepaid label to return the camera and then send you a replacement.

Not all Vandal Proof cameras are the same size. Be sure to order the right J-Box. The RLC-843A is beefier but quality is much better than 540A.